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Corporate Social Responsibility

Sustainability and diversity for a future worth living 

The two companies operating under the msg insur:it brand, msg life ag and msg nexinsure ag, take social responsibility towards society and are committed to support ecological, economic and social sustainability. In addition, we want to promote an open corporate culture that promotes diversity and equal opportunities and actively prevents discrimination.


Sustainability at msg life

Sustainability report

Our first sustainability report for msg life is an expression of the fact that we want to take our business activities seriously and make them transparent with a view to ensuring a fair society and operating in a climate-friendly manner. In the future, we want to implement further specific measures as part of our corporate social responsibility and draw up and implement a long-term sustainability strategy.


To the sustainability report of msg life

Data protection and ISMS certification

For us as an IT company and service provider in a highly regulated market, information security and data protection play a key role. Our work on introducing an information security management system (ISMS) began at msg life and msg nexinsure in 2021 and was ramped up in 2022.


The ISMS is a systematic approach for implementing information security in order to meet internal and external requirements and achieve our business objectives. The aim was and is to obtain certification in accordance with the internationally accepted ISO/IEC 27001 standard. We have already achieved this certification for individual areas of msg life and msg nexinsure.

Diversity Management for msg insur:it

Our employees are always of exceptional importance to us. Promoting prospects over the long term and treating them with appreciation is an extremely high priority for us. We are committed to good working and living conditions and provide training and support.


We want to actively promote an open corporate culture that promotes diversity and equal opportunities and actively prevents discrimination.


As a visible commitment to diversity, we therefore signed the Diversity Charter for msg life and msg nexinsure as a first step. The Diversity Charter is an initiative aimed at promoting recognition, appreciation and inclusion of diversity in the world of work.

Social aspects at msg insur:it

Acting responsibly is an essential part of our corporate culture. We work closely with various associations, universities and schools to ensure a comprehensive exchange of expertise and the promotion of young talent. At the same time, we promote various sporting activities for a good cause.


When it comes to donations, we also live up to our corporate responsibility towards society. That is why we donate one per cent of the previous year’s earnings (EBITDA) of the msg life group to social institutions.


In 2023, in anticipation of our net income for 2022, we have already donated 100,000 euros to UNICEF to help those affected by the disastrous earthquake in Syria and Turkey.


In 2022, we donated 175,000 euros to the UN Refugee Aid Germany and Diakonie Katastrophenhilfe as emergency aid for those affected by the war of aggression against Ukraine.


In 2021, we donated more than 25,000 euros to the German Aid Action Alliance for those affected by the flood disaster. A further 125,000 euros went to various country-specific organisations such as the German Children’s Fund, Plamienok – ‘Flämmchen’ in Slovakia, the youth organisation ZPM in Slovenia, the Swiss Red Cross, Voedselbank Amere in the Netherlands, the Austrian Children’s Cancer Aid, ‘Herz der Stadt’ in Porto for Portugal, and St. Jude’s and Feeding America in the USA.

Your contact persons

Frank Fahrner

Corporate Sustainability Officer


Kim Häcker-Becker

Diversity & Social Responsibility Lead