Optimized digital multi-channel communication
IRIS
GLOBAL SIDE IRIS optimises digital communication with policyholders / people entitled to financial aid and simplifies communication with brokers and field staff.
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Insurers who need a digital white-label approach to offer a wide range of ways of communicating directly with policyholders. With this solution, insurers can reduce process costs significantly and raise their customer service to a whole new level. It also enables you to market your products on broker platforms more effectively:
- Contact and direct communication with policyholders
- Invoice scanning and submission of medical bills
- Reduction of process costs
- Cross-selling
- Quick, affordable access to broker platforms
- White-label approach
- App (iOS and Android) and web portal
- Optimised submissions for optimised processing
- Installation of next best actions for sales
- Standardised BiPRO interface technology
- Customer self-service